Returns & Exchanges

At Ultra PRO, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all items in their original, unworn condition. If your new pieces don't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit and eligible for processing.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.